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Articles
Cloud
CX
Refuge’s contact centre moves to the cloud
Every two minutes someone turns to UK domestic abuse charity Refuge for support via one of its support platforms. On...
Cloud
Connectivity
Everton FC’s tech director reports on team’s new “future proof fortress”
Goodison Park has been Everton Football Club's home since 1892, with its last update in 1994. For a Premier League...
Big Data
Nordisk Film
How Nordisk Film’s data strategy drives box office success
Film and entertainment providers are continually exploring ways to maximise revenue streams – from franchising and merchandise to ticket sales....
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