Apps

Is Snapchat not working? How to fix it?

Snapchat is an enjoyable way to stay in contact with your family and friends, but in the event that it’s not functioning and you’re not able to connect, you’ll be in the dark. 

If you’re experiencing an unfortunate situation where Snapchat does not work properly, we’ve put together an array of solutions to resolve the issue. 

Check out the troubleshooting tips in the following article, and you’ll be capable of fixing any Snapchat issues you may be experiencing.

Check to see if Snapchat is down

If Snapchat doesn’t work for you the first thing to look at is the fact that it’s not working for anyone. 

There are two ways to verify if Snapchat can be found to be down. 

Down Detector is a site that monitors all sorts of services and will tell you whether they’re up to or down. 

Go to the Down Detector’s Snapchat page and it will inform you whether Snapchat is experiencing issues or not. 

You can also look at for the Live Outage Map to see whether the issue is confined to certain regions.

Another option is to follow Snapchat’s official Snapchat Twitter support account

It’s always up to date with the most recent information about any Snapchat outages, and the time it will take until it’s back in operation So, be sure to follow it to be up-to-date.

Close and re-open Snapchat

If Snapchat is working however it isn’t working, you can close the app and then re-open it. 

If the problem persists try logging out of your account and then logging again. 

This will reconnect your snaps locally to the server and could solve the issue. Also, uninstalling and installing the application can work in some cases too.

Keep an eye out for updates

An older version of an app is usually okay, however, it may be a problem in certain situations, particularly when significant modifications are made to applications. 

It’s worthwhile to check for updates. Go to either the Google Play Store or App Store to check for current updates. 

If you log in again to Snapchat all snaps that you missed are waiting to be viewed.

Restart your phone

As with most tech issues The most straightforward solution is to reboot the device. 

If Snapchat isn’t working, the same method applies.

Reset your device and it could instantly fix your Snapchat problems. 

If this doesn’t accomplish the trick, you can move on to the next step.

Verify your connection to the internet

If Snapchat or certain snaps don’t load, the issue could be related to the internet connectivity. 

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One way to test that this is indeed the case is to test other apps which rely on the internet or use your browser to try to access Google.com. 

If none of the other options work the internet connection could be to be the cause.

If you’re using data, consider switching to Wi-Fi, or reverse the switch. 

Also, you can try making a move closer to your router. 

Resetting the router can resolve the issue regardless of whether your internet is working on different devices. 

If you’re using VPNs it is possible to turn it off while you are using Snapchat. 

Snapchat is often unable to function if it detects any third-party applications that include VPNs.

Check permissions for app networks

If your connection to the internet is stable and is working in other applications, Snapchat may not have the right permissions to work. 

This is usually the case when you are presented with an empty screen instead of the camera’s view, for instance. 

The permissions you need to have been Location, Phone Storage, Location, and more. 

There’s a straightforward method to verify Snapchat’s permissions within the application.

How to modify permissions on Snapchat:

  1. Open Snapchat.
  2. Click on your avatar’s icon to reveal your profile.
  3. Click to the Settings cog icon located in the upper-right corner.
  4. Tap Permissions.
  5. In the absence of permissions, it will display “Tap to enable”. This will allow the system settings to change all permissions of the application.
  6. Click on permissions and grant Snapchat permission to utilize whatever it requires to.

Clear Snapchat app cache

Many apps download media, as well as other types of data to your phone.

If the files are corrupted, they can cause Snapchat to cease functioning. 

Cleaning these files won’t cause you to lose all snaps or data therefore you shouldn’t be worried about it.

How do you remove the Snapchat cache?

  1. Open Snapchat.
  2. Click on the avatar’s icon to access your profile.
  3. Click to the Settings icon for the cog in the upper-right corner.
  4. Select Clear Cache.
  5. Hit Continue.

What should you do if snaps don’t send

If you are unable to send photos to your friends even when your network is working There are a few options. 

Start by restarting your phone, as described in the previous paragraph. If this doesn’t work Try cleaning the conversations. 

This will delete all Snaps that were sent and received, meaning any not opened Snaps are lost.

How do you clear an unfinished conversation on Snapchat:

  1. Open Snapchat.
  2. Click on the avatar’s icon to reveal your profile.
  3. Select to the Settings icon for the cog in the upper-right corner.
  4. Scroll down, then click to clear the conversation..
  5. Clear the conversation and confirm it by pressing “Clear”.

If you’ve deleted the conversation but the snaps aren’t working The best way to fix it is to delete your friends before re-adding them. 

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It will also erase all Snaps shared and received by that person, but it could fix the issue.

How do you remove from Snapchat a friend Snapchat:

  1. Open Snapchat.
  2. Click on your avatar’s icon to reveal your profile.
  3. Tap My Friends.
  4. Press long on the person you wish to get rid of.
  5. Select More.
  6. Tap on Remove Friend.
  7. Hit Remove.

This concludes our article on what to do if Snapchat doesn’t work. 

if none of the solutions work to resolve the issue there is last hope left and that is to contact Snapchat support. You can reach Snapchat support by this link.

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About author

Deepak Saini Editor-in-Chief at Tech Folder. He is a geek who shares his expertise in technology with the world via his writings.
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